Privacy Policy
Last updated: November 2026. This Privacy Policy describes how NeedInternetNow collects, uses, stores, and protects personal information, including details on our mobile messaging communications.
Mobile Messaging Privacy Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How phone numbers are collected
We collect phone numbers when you submit our callback request form, initiate an inbound phone call, or text us directly at (216) 354-8669. Submission of your phone number constitutes consent to receive calls or SMS messages regarding your internet service inquiry.
How phone numbers are used
Phone numbers are used solely to fulfill your internet inquiries, schedule and coordinate callbacks, provide order status updates, and deliver your qualifying dinner or vacation reward vouchers. We never sell, rent, lease, or distribute your phone number to third-party marketers.
Storage & security
Your contact details and opt-in records are stored securely within encrypted databases and access-controlled customer relationship systems. Access is restricted to authorized personnel solely for servicing your requests and verifying voucher eligibility.
Opt-out & support (STOP / HELP)
You can cancel SMS communications at any time. To opt out, reply STOP to any text message from us. To receive assistance or instructions, reply HELP or contact our customer support line at (216) 354-8669. Message and data rates may apply.
General website data
We may collect standard web analytics (such as page views, referral URLs, and browser types) to ensure site functionality and enhance user experience. This technical data is aggregated and does not link your identity with outside advertising networks.
Independent dealer note
NeedInternetNow is an independent internet dealer. Provider plans, installation timelines, and pricing are verified directly with the authorized carrier during your consultation call.
Questions regarding your privacy or data? Call (216) 354-8669 or text us anytime.